Privacy Policy

1. Who we are

One Tap, Better Map is a SaaS product owned and operated by MVP HOUSE LTD., registered at 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ. We enable local businesses to analyze Google Maps visibility and complete secure upgrades through our payment partner Stripe, Inc.

2. Data we collect

We collect the following categories of information:

• Account data such as name, business email, password hash, team name, and subscription tier.
• Business inputs you provide when running scans (keywords, city, competitor names, public URLs).
• Usage data including scan frequency, device/browser details, and log data captured by our analytics tooling.
• Support information when you contact us via chat, email, or onboarding calls.
• Payment identifiers provided to Stripe (cardholder name, payment method IDs, billing zip) — card numbers never pass through our servers.

3. Payment processing with Stripe

We partner with Stripe for all paid plans. When you choose to upgrade, your payment details are transmitted directly to Stripe using payment elements embedded on our site. Stripe acts as our data processor and is certified to PCI-DSS Level 1. We store a reference token and subscription status so we can recognize successful payments, issue invoices, and manage cancellations. Stripe's privacy documentation is available at stripe.com/privacy.

4. How we use your data

• Provide scan results, dashboards, and automated reports you request.
• Process payments, manage subscriptions, and prevent fraudulent transactions.
• Improve the accuracy of rankings, competitor benchmarks, and product features.
• Send transactional emails, billing updates, and service notifications.
• Comply with legal, tax, and audit obligations applicable to our operations in the UK and EU.

5. Legal bases for processing

For EU/UK visitors we rely on the following lawful bases under GDPR: contract necessity (providing the service you request), legitimate interests (product analytics, fraud prevention, platform security), legal obligation (tax documentation), and consent (optional marketing and non-essential cookies).

6. Sharing with service providers

We only share information with vendors that help us deliver the product. These include Stripe (payments), Supabase (authentication/database), Vercel (hosting), and support/analytics platforms. Each provider is bound by a data processing agreement and may only process information according to our instructions.

We never sell personal data or allow third parties to use it for unrelated advertising.

7. International transfers

Data may be stored on servers located in the European Union or the United States. When we transfer information outside the UK/EU we rely on Standard Contractual Clauses or other lawful safeguards to ensure equivalent protection.

8. Data retention & security

We retain account, billing, and scan history for as long as you maintain an account plus a reasonable period to meet regulatory requirements (typically 6 years in the UK). You may request deletion of scans, exported reports, or entire accounts at any time. We implement encryption in transit (TLS 1.2+), apply the principle of least privilege, and monitor access to production systems.

9. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your personal data as well as object to or restrict processing. Submit requests by emailing [email protected] and we will respond within 30 days.

If you are an EU/UK data subject, you also have the right to lodge a complaint with your local supervisory authority. California residents may designate an authorized agent to submit requests under the CCPA.

10. Cookies and tracking

We use necessary cookies for authentication plus optional analytics cookies to improve product performance. Details about our cookie categories, lifetimes, and preferences are provided in our Cookies Policy.

11. Contact